FAQ

What is Joker Games?

Joker Games is an online video game platform owned by the company Partouche Verse (France). It lets you play a wide selection of games, alone or with friends, directly from your favorite device. Our aim is to make gaming accessible, fun and secure for everyone.

Is it free to access Joker Games?

Yes, registration is completely free and gives you access to all available games. Points conversion options will also be available via the Joker Shop, offering you exclusive advantages within the Partouche ecosystem and with its partners.

What are the tokens for?

Tokens are the site's currency used to register for tournaments. Try to accumulate as many as possible because eventually, they will give you access to exclusive advantages in the shop!

How do tournaments work?

To join a tournament, click on "Play now", then the tournament page will open: choose "Join" and then "Play" to start the game.

To access information and prizes: click on "Show details".

How do I reset my password?

If you've forgotten your password, click on “Login”, then on “Forgot your password?” to receive a reset link by e-mail.
To change your password, go to “Settings”, then enter your current password and the new password in the “Change password” section.

Why should I put my personal information?

Email and phone number are a good way to receive specific promotions in our games. Indeed, gamification is an important feature on Joker Games. We'll also need your email address so we can reward you if you help us report bugs on the platform.

Do we share your personal information?

Studios have access to our gamification system but never to you directly. Indeed, we never share your personal information with anyone else. Security is a top priority for us. Please check the privacy policy to get all information about data protection. https://jokerclub.club/article/privacy-policy

Your question or malfunction isn't in those above?

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How can I contact the support?

Send us an email at [email protected].