en
  • fr

Privacy policy

Charter on the protection of personal data

Article I. Preamble

Any visit, use in any way whatsoever, and registration on Partouche by a User necessarily implies adherence to the present charter relating to the protection of personal data (hereinafter referred to as the "Charter"), concomitantly with the T&Cs, the Cookies Policy, and all other rules, policies and operating procedures that the User may consult at any time by visiting Partouche, which apply in addition to the terms and conditions made available by the Partouche Partners.

Please take the time to read this Charter carefully. With this document, we wish to inform you of the terms and conditions of collection, use and sharing of personal data (hereinafter referred to as "Personal Data" for the specific purposes of this Charter) that our company Partouche, Gambling company (hereinafter referred to as "Partouche" or "We"), may collect when you visit our Site or use the Services provided by our video game platform https://jokerclub.club (hereinafter referred to as "Partouche", the "Site" or the "Platform").

By "Personal Data", we mean any information of a personal nature, concerning you that allows you to be identified, directly or indirectly, in particular your name and contact details, your age, your preferences, your location, your IP address, within the meaning of Regulation No. 2016/679, known as the General Regulation on the Protection of Personal Data which came into force on 25 May 2018 (hereinafter referred to as the "GDPR").

Our company Partouche has the quality of controller of your Personal Data within the meaning of the GDPR. The term "Processing" means any operation or set of operations on Personal Data, regardless of the process used (collection, recording, organisation, storage, adaptation, modification, retrieval, consultation, use, communication by transmission, dissemination or otherwise making available, alignment or combination, blocking, erasure or destruction, etc.) within the meaning of the GDPR.

If you have any questions about the way we process your Personal Data or if you wish to exercise your rights, you can contact us at the following address: Partouche, France. Email: [email protected]

Article II. Field of application

Our company Partouche reserves the right to modify the present Charter as needed, according to the evolution of the proposed Services or the evolution of the legislation, at its sole discretion. The Personal Data management policy of Partouche is always subject to the most recent version of the Charter. The User is invited to consult this Charter as often as necessary.

In any case, any important modification will be notified by e-mail or by any other means at least 30 (thirty) days before their effective application in order to obtain his agreement.

The last modification of this Charter took place on: 01.02.2023

Article III. Collection, Processing and Storage of Personal Data

1. What Personal Data is collected

When you visit our Site, we may automatically collect and store certain data about you through the use of "cookies". You will find detailed information on the "cookies" we use in the article V "Cookies".

The Services offered by Partouche may require you to register. If you wish to use these Services and/or participate in Partouche, you will be asked to provide us with some of your Personal Data through the registration form provided by us or at our express request.

We may collect the following categories of Personal Data: Identifiers such as names, nicknames, usernames and passwords, email addresses, gender, age, IP addresses and the like; location data such as GPS data; user habits and preferences.

The provision of Personal Data is necessary to register and participate successfully in Partouche and to use the various Services provided by it. If the Personal Information provided to us is not complete, accurate or up to date, we may not be able to include you in the Platform or respond to your requests. Therefore, please inform us in a timely manner if your Personal Information needs to be updated.

Partouche recognises the obligation to protect the Personal Data of young children. The Services are intended for Users who are at least 16 years old and/or have reached the legal age of majority in their country, and who are not protected under article 488 of the Civil Code, or who have parental authorisation to do so by sending us a copy of the identity document of the legal representative to [email protected]. Therefore, Partouche does not knowingly solicit Personal Data from children under the age of 16.

2. How we use the Personal Data collected

We use your Personal Information only in strict compliance with applicable European and national legislation. We may use your Personal Information for any or all of the following purposes: To send you, in accordance with the applicable legal provisions and with your consent where required by law, information relating to the use of the Services, marketing, advertising, promotional messages and regular offers by email, if you have provided us with your email address when registering, or by any other means of communication, within the limits of the authorisation you have given. Not only does the content of our newsletters vary, but also the technologies and criteria we use to design our newsletters and segment customer groups. You can unsubscribe from the newsletter at any time by using the dedicated link in the e-mail; to proceed with your referencing on the internal databases; to be able to register on the Platform, to respond to your requests and queries, to answer your questions and to provide you with the necessary assistance when using the Platform. In this case, the legal basis for the Processing is art. 6, para. 1 (b) of the GDPR, which allows us to process Personal Data in the context of taking steps to enter into and perform contracts; to improve the efficiency and quality of our Site and your visit to it when you use it. In this case, the legal basis for the Processing is Art. 6, para. 1 (a) of the GDPR, provided that we have obtained your consent to the use of cookies.

In accordance with the current regulations, Partouche sets up a compliance register to trace all Processing of Personal Data.

3. With whom we share your personal data

Partouche collects and personally processes your Personal Data through its legal representative and its team, its collaborators, employees or external service providers, who are informed of the confidentiality and security obligations related to the collection and processing of Personal Data.

Partouche does not sell Personal Data. However, we may share or provide access to each of the categories of Personal Information we collect if necessary for the following business purposes.

3.1 Partouche and its affiliates may share your Personal Information with each other and use it to the extent necessary to achieve the purposes listed in section 2 above. In the event of a reorganisation, acquisition or merger, we may transfer Personal Data to the relevant third party, subject to applicable law.

3.2 We may share your Personal Data with the server hosting and storing your Personal Data, and with our third party suppliers who provide customer services in connection with goods, Content and Services distributed on the Platform. Your Personal Data will be used in accordance with this Policy and only to the extent necessary to perform the Services.

3.3 The https://jokerclub.club community includes forums and/or chat rooms where Users can exchange ideas and communicate with each other. When you post a message on a forum or chat room, please be aware that the information is made available to the online public; therefore, you do so at your own risk. If your Personal Information is posted on one of our community forums against your wishes, please contact our Platform support to request its removal.

3.4 We may also share your Personal Data with our accountants, legal consultants and subcontractors where necessary in the course of administering your registration to the Platform and associated games and fulfilling your requests.

3.5 We may need to share your Personal Data where Partouche is legally obliged to do so in order to comply with any legal request.

Partouche undertakes not to communicate any User information to third parties when such disclosure is not necessary for the fulfilment of the purposes for which it is responsible and for the purposes mentioned above.

Partouche undertakes not to keep and to delete all the above-mentioned information when it is no longer necessary to carry out the procedures for which it is responsible and for the above-mentioned purposes, with the exception of certain Personal Data which may be subject to intermediate archiving if they are necessary for Partouche to be able to provide evidence in the event of litigation.

4. How long we keep your data

The retention periods for certain categories of your Personal Data depend on the purpose for which we collect the Personal Data and whether there are legal requirements to retain certain types of electronic messages and documents.

In any event, we will only retain your Personal Data for as long as (a) it is necessary for the respective purpose for which it is collected, (b) until you withdraw your consent, unless there is another legal basis for the Processing, and/or (c) until the expiry of the legal retention periods of the documents in which your Personal Data is mentioned.

Article IV. Rights of the User on his Personal Data

In accordance with the applicable data protection law, you have the following rights:

  • the right to obtain a copy of your Personal Data;
  • the right to access, rectify or delete your Personal Data;
  • the right to request the restriction of the Processing of your Personal Data or to object to their Processing;
  • right to request the transfer of your Personal Data to another Processor (right to data portability), under certain circumstances;
  • if the Processing of your Personal Data is based on your consent, you have the right to withdraw your consent, without affecting the lawfulness of the Processing based on your consent prior to its withdrawal;
  • the right to lodge a complaint with the competent supervisory authority. In France, this supervisory authority is the Commission nationale de l'informatique et des libertés (CNIL).
  • the right, where applicable, to define directives concerning the fate of your Personal Data after your death.

You can take the following steps to disclose less information about yourself:

  • Cookies: You can install add-ons in your browser that block unnecessary cookies. By doing so, you will not see interest-based ads.
  • Advertising: If you do not wish to receive newsletters from us, you can unsubscribe at any time. In this case, we will not be able to send you offers that may be of interest to you.
  • No data sharing: If you don't want to share information with us at all, that's too bad. In that case, we won't be able to convince you of the quality of our Platform.

You can exercise your rights by contacting us at the contact address mentioned at the beginning of this Charter. Our assistants will provide you with the support you need and explain what information you need to send us so that we can respond to your request.

Partouche will endeavour to respond to the User's request within a reasonable period of time, and within the time limits set by law.